Unified password
For access to SSO, university computer network and all others information systems, which are included in the unified password, you need a personal number and password.
The username of the student / employee is assigned to you when enrolling to study / conclude an employment relationship.
Changing the password
Once you set a password, it will remain valid for 1 year or until you change it again.
1. I know my current password
If you want to change your current password and remember it, do so on the password change form Initial password setup.
2. I forgot my password
Users who have not yet set a password or have forgotten their password can set a new password by generating a verified code.
The prerequisite is a filled-in telephone number in personal info..
Change procedure:
- Fill in your login name (e.g. abc1234). Check the "I'm not a robot" box and click "Generate the verification code". Then you will receive an SMS with a verification code, which you write in the form for changing the password. Then fill in the field for the new password and click on "Set password".
I did not receive the verification code
a) You have the wrong phone number set in your profile (e.g. typo, change number) or not saved at all. If you are a student, contact your study department to request a telephone contact adjustment. If you are an employee, contact the Card Centre or your faculty administrator to set a password, and then update your contact information in your personal info.
b) The SMS message cannot be sent to your phone number - we send SMS to EU mobile numbers. Other users must have a contact email listed in their personal info so that they can set a password. This only works if user is setting up their password for the first time.
c) The SMS may be delivered with a delay. Please wait for the code to be delivered.
Reset password with card
If you forget your password, you can have it reset to a temporary password after verifying your employee / student card.
After the reset, it is necessary to change the temporary password to your own new password immediately
Personal presence at the password reset to check your identity is a necessary precaution to prevent misuse of this tool and unauthorized access to your account. Likewise, the password cannot be sent by e-mail.
Workplaces that handles password reset by card:
- Ostrava
- At Card centre on the ground floor of the building A – office A 148, A 149, Ostrava-Poruba
- At the lending department of the Central Library (UK building), Ostrava-Poruba.
- At the branch of the Central Library located at the FBI Ostrava-Výškovice, Lumírova Street.
- At the branch of the Central Library located at FAST Ostrava-Poruba, L. Podéště 1875, room A104.
- At the classroom PC pavilion (PCP) on VSB-TUO dormitories building D (on the ground floor behind the gatehouse), Ostrava-Poruba.
- Detached workplace
- At HGF in Most: Study Department, room K 506
In case of problems or other questions, you can contact the Helpdesk.