Wiki source code of Nový požadavek - zadání

Last modified by Denisa Wernerová on 03.08.2023 13:55
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1 1. After [[login>>helpdesk.idesk-navod.prihlaseni.WebHome]] in main menu click on **New ticket**.
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4 1. Choose a queue (where you place your ticket) and click on queue name by mouse.
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7 1. Write name of your problem into field **Subject**.
8 If you have a picture with error message (see [[this>>helpdesk.idesk-navod.priloha-printscreen.WebHome]]), add it to ticket by button **Browse** into the field **Attach file**.
9 Describe the problem into the field **Describe the issue below**.
10 Carry out new ticket by button **Create ticket**.
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13 1. After ticket creation you can see details about the ticket. At **History** you can find who and when made changes in your ticket.
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16 1. Information about created ticket will be send automatically to your e-mail.
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