How to solve problems with connecting your computer to the network at VŠB-TU Ostrava dormitory (tuonet.pripojeni-pevne.studenti.problem.WebHome)

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1. **Check your Ethernet adapter settings according to [[instructions>>doc:tuonet.pripojeni-pevne.studenti.pripojeni-koleje.WebHome]].

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**

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1. **Verify the accuracy of entering credentials:**

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1*. Username: (% style="color:#cc0000" %)**login@vsb.cz**(%%) (eg. abc123@vsb.cz)

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1*. Password: [[**wifi password**>>doc:uzivatel.hesla.wifi-heslo.WebHome]]. You can check it on page** **[[**uzivatel.vsb.cz**>>url:http://uzivatel.vsb.cz]] > **Change WiFi Password**.

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\\//**Users of other universities or institutions:**//

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//As with WiFi - if eduroam works at your home institution, it works for you at VSB. //

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//Set wired network profile as like eduroam in your home institution (user, password, RADIUS, certificates etc.).//

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1. {{id name="tcp_ip"/}}**Check the TCP / IP protocol properties**

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The IP address of the computer will be allocated from a DHCP server, it is necessary to choose in the Windows TCP / IP protocol properties **Obtain IP address from the DHCP server automatically**. (% style="color:#ff0000" %)Static IP addresses are not permissible !(%%)** **

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1*. [[Change TCP/IP settings, Obtain IP address from the DHCP server automatically>>doc:tuonet.sit-nastaveni.tcp-ip.WebHome]]

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\\[[[[image:003en.png||alt="tcp"]]>>attach:003en.png]]

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1. **Please verify that the involvement of network card is correct**

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1*. {{id name="link"/}}network card LED must" flash", it means it has conncetion (link). If the other LED is blinking, there is communication between network card and an active element.

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\\//(click on picture to enlarge it)//

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[[[[image:nic_led1.png||alt="Signalizace spojení"]]>>attach:nic_led1.png]]

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\\//(click on picture to enlarge it)//

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[[[[image:nic_led2.png||alt="Signalizace spojení 2"]]>>attach:nic_led2.png]]

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\\

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1. {{id name="kabel"/}}**Check the network cable**