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Last modified by Denisa Wernerová on 23.08.2024 12:25
From version 1.1
edited by Denisa Wernerová
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To version 5.4
edited by Denisa Wernerová
on 23.08.2024 12:25
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1 -How to solve problems with connecting your computer to the network at VŠB-TU Ostrava dormitory
1 +How to solve problems with connecting your computer to the network at VSB-TUO dormitory
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1 -1. **You registered your computer** using the electronic form at [[**https:~~/~~/netis.vsb.cz/**>>url:https://netis.vsb.cz/]] - **Registration of the dormitory computers**.
2 -\\ This type of report will come at (% style="color: rgb(255, 0, 0);" %)your university email(%%):(((
3 -##Your requisition about connection devices to the network TUONET has been forwarded
4 -for processing. About execution you will be informed via e-mail.
5 -\\Requisition detail #4228
6 -~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-
7 -MAC address: 00:05:1c:1f:b7:a4
8 -Socket: Poruba dormitory -> A -> 10 -> KA1001 -> 3F10
9 -\\This e-mail is automatically generated by NetIS system, do not respond on it.##
10 -)))
11 -1. **Registration was approved.**
12 -\\This type of report will come at (% style="color: rgb(255, 0, 0);" %)your university email(%%):
13 -\\##Your requisition to connect devices to the TUONET network have been updated.
14 -You can now properly connect your device to the TUONET network.
15 -\\Requisition confirmed by: Radomir Orkac
16 -Requisition detail #4228
17 -~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-
18 -MAC address: 00:05:1c:1f:b7:a4
19 -Socket: Poruba dormitory -> A -> 10 -> KA1001 -> 3F10
20 -\\Connectivity will be implemented within one day.
21 -\\This e-mail is automatically generated by NetIS system, do not respond on it.##
22 -\\
23 -1. **The newly created registration or MAC address change will be performed within one day !!!**
1 +1. **Check your Ethernet adapter settings according to [[instructions>>doc:tuonet.pripojeni-pevne.studenti.pripojeni-koleje.WebHome]].
2 + **
3 +1. **Verify the accuracy of entering credentials:**
4 +1*. Username: (% style="color:#cc0000" %)**login@vsb.cz**(%%) (eg. abc123@vsb.cz)
5 +1*. Password: [[**wifi password**>>doc:uzivatel.hesla.wifi-heslo.WebHome]]. You can check it on page** **[[**uzivatel.vsb.cz**>>url:http://uzivatel.vsb.cz]] > **Change WiFi Password**.
6 +\\//**Users of other universities or institutions:**//
7 +//As with WiFi - if eduroam works at your home institution, it works for you at VSB. //
8 +//Set wired network profile as like eduroam in your home institution (user, password, RADIUS, certificates etc.).//
24 24  
25 -[[[[image:vstoupeni_v_pl.gif||height="129" width="150"]]>>attach:vstoupeni_v_pl.gif]]
26 -
27 -1. **Make sure you entered the right MAC address.**\\
28 -1*. Find your MAC address according to instructions --finding MAC address--.
29 -[[How to recognize what is cable connection.>>doc:drat-wifi]]
30 -
31 -For example: in Windows 8 press **WinKey+R** and enter command **cmd**. Then enter command **getmac /v** same as in Windows 7.
32 -
33 -Command **getmac /v** at the command prompt in Windows 7.
34 -
35 -[[[[image:100.png||height="373" width="600"]]>>attach:100.png]]
36 -
37 -Or enter command **ipconfig /all** at the command prompt.
38 -(In Windows 8 press **WinKey+R** and enter command **cmd**. Then enter commands as above.)
39 -
40 -[[[[image:cmd.gif||alt="cmd" height="349" width="600"]]>>attach:cmd.gif]]
41 -
42 -
43 -1*. {{id name="zmena_mac"/}}You will find specified MAC address (for registration) here: [[**https:~~/~~/netis.vsb.cz/**>>url:https://netis.vsb.cz/]] - Registration of the dormitory computers
44 -**REGISTRATION › DEVICE**
45 -
46 -//(click on picture to enlarge it)
47 -// [[[[image:zjisteni_macen.gif||alt="Zjištění MAC adresy v systému NetIS" height="246" width="640"]]>>attach:zjisteni_macen.gif]]
48 -
49 -
50 -
51 -1*. {{id name="zmena_MAC"/}}{{id name="zmena_MAC"/}}You can also change the MAC address by clicking on the link "MAC change" and enter a new MAC addres
52 -
53 -//(click on picture to enlarge it)//
54 - [[[[image:zmena_macen.gif||alt="zmena_mac" height="341" width="640"]]>>attach:zmena_macen.gif]]
55 -
56 -Make sure that you entered the MAC address of Ethernet network card, not for example, MAC of wireless WiFi adapter.
57 -
58 58  1. {{id name="tcp_ip"/}}**Check the TCP / IP protocol properties**
59 -The IP address of the computer will be allocated from a DHCP server, it is necessary to choose in the Windows TCP / IP protocol properties **Obtain IP address from the DHCP server automatically**.
60 -(% style="color: rgb(255, 0, 0);" %)Static IP addresses are not permissible !(%%)** **
61 -1*. [[Change TCP/IP settings, Obtain IP address from the DHCP server automatically>>doc:tcp-ip]]
11 +The IP address of the computer will be allocated from a DHCP server, it is necessary to choose in the Windows TCP / IP protocol properties **Obtain IP address from the DHCP server automatically**. (% style="color:#ff0000" %)Static IP addresses are not permissible !(%%)**   **
12 +1*. [[Change TCP/IP settings, Obtain IP address from the DHCP server automatically>>doc:tuonet.sit-nastaveni.tcp-ip.WebHome]]
13 +\\[[~[~[image:003en.png~|~|alt="tcp"~]~]>>attach:003en.png]]
62 62  
63 -[[[[image:003en.png||alt="tcp" width="640"]]>>attach:003en.png]]
64 -
65 65  1. **Please verify that the involvement of network card is correct**
66 66  1*. {{id name="link"/}}network card LED must" flash", it means it has conncetion (link). If the other LED is blinking, there is communication between network card and an active element.
67 -
68 -//(click on picture to enlarge it)//
69 - [[[[image:nic_led1.png||alt="Signalizace spojení" height="173" width="530"]]>>attach:nic_led1.png]]
70 -
71 -//(click on picture to enlarge it)//
72 - [[[[image:nic_led2.png||alt="Signalizace spojení 2" height="182" width="533"]]
73 ->>attach:nic_led2.png]]\\
17 +\\//(click on picture to enlarge it)//
18 +[[~[~[image:nic_led1.png~|~|alt="Signalizace spojení"~]~]>>attach:nic_led1.png]]
19 +\\//(click on picture to enlarge it)//
20 +[[~[~[image:nic_led2.png~|~|alt="Signalizace spojení 2"~]~]>>attach:nic_led2.png]]
21 +\\
74 74  1. {{id name="kabel"/}}**Check the network cable**
75 75  1*. for outlet connections and network cards, use a direct cable (UTP cat 5e)
76 76  1*. !!! try another direct cable, for example, from the roommate!!!
77 77  
78 -1. **Other common problems are described in** [[FAQ - Computing at dormitory>>doc:problem]].
26 +1. **Try connecting to another socket.**