Wiki source code of Otevřené požadavky
Last modified by Denisa Wernerová on 03.08.2023 13:55
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| author | version | line-number | content |
|---|---|---|---|
| 1 | 1. You can see your tickets when you click to **Open tickets** in main menu. Details of each ticket you can see, when you click to the name of ticket (Subject). | ||
| 2 | \\[[[[image:01.gif||alt="021.gif" style="vertical-align:top"]]>>attach:01.gif]] | ||
| 3 | |||
| 4 | 1. At ticket details is Status which ticket has | ||
| 5 | |||
| 6 | * **New **- nobody takes care about ticket, owner is Nobody. | ||
| 7 | * **Open **- ticket is openned by somebody. | ||
| 8 | * **Stalled **- ticket has been stalled. | ||
| 9 | * **Resolved **- ticket has been resolved. | ||
| 10 | * **Rejected **- ticket has been rejected (unauthorized ticket, unsupported service etc.).Time stamps about Creation, Close and Update. | ||
| 11 | Changes history in ticket - who, when, change description. | ||
| 12 | \\[[[[image:02.gif||alt="022.gif" style="vertical-align:top"]]>>attach:02.gif]] |