Changes for page Otevřené požadavky
Last modified by Denisa Wernerová on 03.08.2023 13:55
Summary
-
Page properties (1 modified, 0 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -1,15 +1,14 @@ 1 -~1. You can see your tickets when you click to **Open tickets** in main menu. 2 - Details of each ticket you can see, when you click to the name of ticket (Subject). 3 - 4 -[[[[image:021.gif||style="vertical-align: top;" width="680"]]>>attach:021.gif]] 1 +1. You can see your tickets when you click to **Open tickets** in main menu. Details of each ticket you can see, when you click to the name of ticket (Subject). 5 5 6 -2. At ticket details is Status which ticket has 3 +[[[[image:01.gif||alt="021.gif" style="vertical-align: top;" width="680"]]>>attach:01.gif]] 4 + 5 +1. At ticket details is Status which ticket has 7 7 8 -* New - nobody takes care about ticket, owner is //Nobody//.9 -* Open - ticket is openned by somebody. 10 -* Stalled - ticket has been stalled. 11 -* Resolved - ticket has been resolved. 12 -* Rejected - ticket has been rejected (unauthorized ticket, unsupported service etc.).Time stamps about Creation, Close and Update. 13 - 14 - 15 -[[[[image:02 2.gif||style="vertical-align: top;" width="680"]]>>attach:022.gif]]7 +* **New **- nobody takes care about ticket, owner is Nobody. 8 +* **Open **- ticket is openned by somebody. 9 +* **Stalled **- ticket has been stalled. 10 +* **Resolved **- ticket has been resolved. 11 +* **Rejected **- ticket has been rejected (unauthorized ticket, unsupported service etc.).Time stamps about Creation, Close and Update. 12 +Changes history in ticket - who, when, change description. 13 + 14 +[[[[image:02.gif||alt="022.gif" style="vertical-align: top;" width="680"]]>>attach:02.gif]]