Last modified by Denisa Wernerová on 03.08.2023 13:55

From version 3.1
edited by sle0052
on 29.08.2017 12:40
Change comment: Copied from xwiki:helpdesk.novy-pozadavek
To version 5.1
edited by Denisa Wernerová
on 29.08.2017 12:40
Change comment: Renamed back-links.

Summary

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Author
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1 -XWiki.sle0052
1 +XWiki.wer022
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1 -1. After [[login>>helpdesk.prihlaseni]] in main menu click on **New ticket**.
1 +1. After [[login>>helpdesk.idesk-navod.prihlaseni.WebHome]] in main menu click on **New ticket**.
2 2  
3 3  [[[[image:01.gif||alt="011.gif" style="vertical-align: top;" width="680"]]>>attach:01.gif]]
4 4  
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7 7  [[[[image:02.gif||alt="012.gif" style="vertical-align: top;" width="680"]]>>attach:02.gif]]
8 8  
9 9  1. Write name of your problem into field **Subject**.
10 -If you have a picture with error message (see [[this>>helpdesk.priloha-printscreen]]), add it to ticket by button **Browse** into the field **Attach file**.
10 +If you have a picture with error message (see [[this>>helpdesk.idesk-navod.priloha-printscreen.WebHome]]), add it to ticket by button **Browse** into the field **Attach file**.
11 11  Describe the problem into the field **Describe the issue below**.
12 12  Carry out new ticket by button **Create ticket**.
13 13