Changes for page Nový požadavek - zadání
Last modified by Denisa Wernerová on 03.08.2023 13:55
From version 1.2
edited by Denisa Wernerová
on 02.07.2015 09:23
on 02.07.2015 09:23
Change comment:
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To version 2.1
edited by sle0052
on 10.08.2015 08:26
on 10.08.2015 08:26
Change comment:
There is no comment for this version
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. wer0221 +XWiki.sle0052 - Content
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... ... @@ -1,10 +1,10 @@ 1 1 1. After [[login>>helpdesk.prihlaseni]] in main menu click on **New ticket**. 2 2 3 -[[[[image:01 1.gif||style="vertical-align: top;" width="680"]]>>attach:011.gif]]3 +[[[[image:01.gif||alt="011.gif" style="vertical-align: top;" width="680"]]>>attach:01.gif]] 4 4 5 5 1. Choose a queue (where you place your ticket) and click on queue name by mouse. 6 6 7 -[[[[image:0 12.gif||style="vertical-align: top;" width="680"]]>>attach:012.gif]]7 +[[[[image:02.gif||alt="012.gif" style="vertical-align: top;" width="680"]]>>attach:02.gif]] 8 8 9 9 1. Write name of your problem into field **Subject**. 10 10 If you have a picture with error message (see [[this>>helpdesk.priloha-printscreen]]), add it to ticket by button **Browse** into the field **Attach file**. ... ... @@ -11,12 +11,12 @@ 11 11 Describe the problem into the field **Describe the issue below**. 12 12 Carry out new ticket by button **Create ticket**. 13 13 14 -[[[[image:0 13.gif||style="vertical-align: top;" width="680"]]>>attach:013.gif]]14 +[[[[image:03.gif||alt="013.gif" style="vertical-align: top;" width="680"]]>>attach:03.gif]] 15 15 16 16 1. After ticket creation you can see details about the ticket. At **History** you can find who and when made changes in your ticket. 17 17 18 -[[[[image:0 15.gif||style="vertical-align: top;" width="680"]]>>attach:015.gif]]18 +[[[[image:04.gif||alt="015.gif" style="vertical-align: top;" width="680"]]>>attach:04.gif]] 19 19 20 20 1. Information about created ticket will be send automatically to your e-mail. 21 21 22 -[[[[image:0 18.gif||style="vertical-align: top;" width="530"]]>>attach:018.gif]]22 +[[[[image:05.gif||alt="018.gif" style="vertical-align: top;" width="420"]]>>attach:05.gif]]