Changes for page Problémy s připojením prostřednictvím VPN
Last modified by Denisa Wernerová on 10.09.2024 14:03
To version 4.2
edited by Denisa Wernerová
on 23.08.2024 13:38
on 23.08.2024 13:38
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... ... @@ -3,62 +3,21 @@ 3 3 * From internet: **ping vpn.vsb.cz** 4 4 \\(Enter ping command similary like [[here>>doc:tuonet.sit-nastaveni.ping.WebHome]].) 5 5 If server do not respond there is very likely problem with your network connection. (% style="color:#cc0000" %)Ask your provider for help(%%). 6 - 7 7 8 8 VPN concentrators have no capacity limits. 9 - 10 10 11 11 If login and password is requied again and again, you are probably entering bad login or password. You may check if your password is not blocked [[here>>url:https://innet.vsb.cz/cs/uzivatelsky-ucet/potrebuji-poradit/problemy-s-prihlasenim/]]. 12 - 13 13 14 14 Also check if your access was not blocked due sharing (check your academic email). 15 - 16 16 17 17 Often there are problems with firewall settings or antivirus malfunction. Try deactivate them temporarily and connect again. 18 - 19 19 20 20 If you are connected to internet via SOHO router, problem might be there. Try to update firmware to the lastest version. We also register this problem at some TP-Link routers. 21 - 22 22 23 -If you have a problem connecting through the AnyConnect client, make sure that you do not have activated a proxy server (Various anonymization services, etc.). 24 - 17 +If you have a problem connecting through the Cisco Secure Client, make sure that you do not have activated a proxy server (Various anonymization services, etc.). 25 25 26 -When you are installing the AnyConnect client and you will get the error message "**Web-based installation was unsuccessful**", perform the installation manually by clicking "**Install using the link below**". 27 - 19 +When you are installing the Cisco Secure Client and you will get the error message "**Web-based installation was unsuccessful**", perform the installation manually by clicking "**Install using the link below**". 28 28 29 -When installing the AnyConnectclient, an error occurs "**(for example [[https:~~/~~/its.uiowa.edu/support/article/3723>>url:https://its.uiowa.edu/support/article/3723]])21 +When installing the Cisco Secure Client, an error occurs "** The VPN client agent was unable to create the interprocess communication depot **", it is necessary to disable the service in the Windows Internet Connection Sharing / Internet Connection Sharing. 30 30 31 -If you use Chrome / Chromium may appear instead of the page content vpn.vsb.cz following error: ** Error 324 (net :: ERR_EMPTY_RESPONSE): Unknown error **. The solution is to run the program with the following argument: ** - -disable-ssl-false-start **. Argument can add the shortcut properties (icon Chrome / Chromium) in the Target box: .. ** chrome.exe-- --disable-ssl-false-start **. More technical information can be found, for example, 32 -[[here>>url:https://tools.ietf.org/html/draft-bmoeller-tls-falsestart-00#page-3]]. 33 - 34 - 35 -__**Only for Cisco VPN client:**__ 36 - 37 -When logging will be correctly, but have problems when transferring data, set with utility setmtu ** ** MTU 1300 B. Program in the directory with a VPN client "Program Files / Cisco Systems / VPN Client". 38 - 39 - 40 -if your Internet service provider uses address translation, you must have setup a VPN client checked item ** ** Enable Transparent Tunneling. Check this tab ** ** Transport. You can use IPSec over UDP (preferred) and IPSec over TCP. 41 - 42 - 43 -When using the Cisco VPN client is needed to the Windows (% style="color:rgb (204, 0, 0)" %) was not (%%) installed ** Transport Protocol compatible with NWLink IPX / SPX **. Uninstall it in the Control Panel ** ** Network Connections. 44 - 45 -Occurs when you install the client on Windows Vista or Windows 7 ** error Internal Error 2738 or 1720 **, follow these steps. Use this procedure even in the case when installed on Windows 7 64 bit error occurs ** Installation ended prematurely Because of an error **. 46 -__Only for Windows 7: __ 47 - 48 -1. First you need to delete a registry key (there may be even twice): 49 -##HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}## 50 -On Windows 7 64bit it is the key: 51 -##HKEY_CURRENT_USER\Software\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}## 52 -More information http://blogs.msdn.com/astebner/archive/2007/06/07/3151752.aspx 53 - 54 -__For Windows 7 and Vista:__ 55 - 56 -1. Make sure that you are not running the installer Cisco VPN client. 57 -1. Click on Start → All Programs → Accessories 58 -1. Right-click on Command Prompt. Select Run As ... menu, then select Run As Administrator. 59 -1. In the command prompt write cd C:\Windows\System32 and press enter. 60 -1. Then enter regsvr32 C: \ Windows \ System32 \ vbscript.dll ** and press Enter.** 61 -1. You'll see a message that says "DllRegisterServer in C: \ Windows \ System32 \ vbscript.dll succeeded." Then click OK. 62 -1. Close the Command Prompt and restart the computer. 63 -1. By now, the installation was done correctly. 64 - 23 +If you use Chrome / Chromium may appear instead of the page content vpn.vsb.cz following error: ** Error 324 (net :: ERR_EMPTY_RESPONSE): Unknown error **. The solution is to run the program with the following argument: ** - -disable-ssl-false-start **. Argument can add the shortcut properties (icon Chrome / Chromium) in the Target box: .. ** chrome.exe-- --disable-ssl-false-start **.