Changes for page Problémy s připojením prostřednictvím VPN
Last modified by Denisa Wernerová on 10.09.2024 14:03
From version 1.2
edited by lus0014
on 30.07.2015 09:51
on 30.07.2015 09:51
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... ... @@ -1,1 +1,1 @@ 1 - 1 +Problems connecting via VPN - Author
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... ... @@ -1,15 +1,15 @@ 1 1 If VPN concentrator after connection does not require login and password, please check your connection to VPN concentrator by using command: 2 2 3 3 * From internet: **ping vpn.vsb.cz** 4 +\\(Enter ping command similary like [[here>>doc:tuonet.sit-nastaveni.ping.WebHome]].) 5 +If server do not respond there is very likely problem with your network connection. (% style="color:#cc0000" %)Ask your provider for help(%%). 4 4 5 -(Enter ping command similary like [[here>>doc:tuonet.ping]].) 6 -If server do not respond there is very likely problem with your network connection. (% style="color: rgb(204, 0, 0);" %)Ask your provider for help(%%). 7 - 8 8 9 9 VPN concentrators have no capacity limits. 10 10 11 11 12 -If login and password is requied again and again, you are probably entering bad login or password. You may check if your password is not blocked [[here>>url:http://innet.vsb.cz/cs/osobni-agenda/pomoc/problemy-s-prihlasenim/]]. 11 +If login and password is requied again and again, you are probably entering bad login or password. You may check if your password is not blocked [[here>>url:https://innet.vsb.cz/cs/uzivatelsky-ucet/potrebuji-poradit/problemy-s-prihlasenim/]]. 12 + 13 13 14 14 Also check if your access was not blocked due sharing (check your academic email). 15 15 ... ... @@ -17,22 +17,18 @@ 17 17 Often there are problems with firewall settings or antivirus malfunction. Try deactivate them temporarily and connect again. 18 18 19 19 20 -If you are connected to internet via SOHO router, problem might be there. Try to update firmware to the lastest version. We also register this problem at some TP-Link routers. 20 +If you are connected to internet via SOHO router, problem might be there. Try to update firmware to the lastest version. We also register this problem at some TP-Link routers. 21 21 22 22 23 23 If you have a problem connecting through the AnyConnect client, make sure that you do not have activated a proxy server (Various anonymization services, etc.). 24 24 25 25 26 - 27 -Pokud při instalaci AnyConnect klienta dostanete chybovou zprávu "**Web-based installation was unsuccessful**", proveďte instalaci manuálně kliknutím na "**Install using the link below**". 26 +When you are installing the AnyConnect client and you will get the error message "**Web-based installation was unsuccessful**", perform the installation manually by clicking "**Install using the link below**". 28 28 29 29 29 +When installing the AnyConnect client, an error occurs "** The VPN client agent was unable to create the interprocess communication depot **", it is necessary to disable the service in the Windows Internet Connection Sharing / Internet Connection Sharing (for example [[https:~~/~~/its.uiowa.edu/support/article/3723>>url:https://its.uiowa.edu/support/article/3723]]) 30 30 31 -When installing the AnyConnect client, an error occurs "** The VPN client agent was unable to create the interprocess communication depot **", it is necessary to disable the service in the Windows Internet Connection Sharing / Internet Connection Sharing (for example http://durga-mcse.blogspot.cz/2013/04/solution-vpn-client-agent-was-unable-to.html) 32 - 33 - 34 - 35 -If you use Chrome / Chromium may appear instead of the page content vpn.vsb.cz following error: ** Error 324 (net :: ERR_EMPTY_RESPONSE): Unknown error **. The solution is to run the program with the following argument: ** - -disable-ssl-false-start **. Argument can add the shortcut properties (icon Chrome / Chromium) in the Target box: .. ** chrome.exe-- --disable-ssl-false-start **. More technical information can be found, for example, 31 +If you use Chrome / Chromium may appear instead of the page content vpn.vsb.cz following error: ** Error 324 (net :: ERR_EMPTY_RESPONSE): Unknown error **. The solution is to run the program with the following argument: ** - -disable-ssl-false-start **. Argument can add the shortcut properties (icon Chrome / Chromium) in the Target box: .. ** chrome.exe-- --disable-ssl-false-start **. More technical information can be found, for example, 36 36 [[here>>url:https://tools.ietf.org/html/draft-bmoeller-tls-falsestart-00#page-3]]. 37 37 38 38 ... ... @@ -44,10 +44,8 @@ 44 44 if your Internet service provider uses address translation, you must have setup a VPN client checked item ** ** Enable Transparent Tunneling. Check this tab ** ** Transport. You can use IPSec over UDP (preferred) and IPSec over TCP. 45 45 46 46 47 -When using the Cisco VPN client is needed to the Windows (% style="color: rgb (204, 0, 0);" %) was not (%%) installed ** Transport Protocol compatible with NWLink IPX / SPX **. Uninstall it in the Control Panel ** ** Network Connections. 48 - 43 +When using the Cisco VPN client is needed to the Windows (% style="color:rgb (204, 0, 0)" %) was not (%%) installed ** Transport Protocol compatible with NWLink IPX / SPX **. Uninstall it in the Control Panel ** ** Network Connections. 49 49 50 - 51 51 Occurs when you install the client on Windows Vista or Windows 7 ** error Internal Error 2738 or 1720 **, follow these steps. Use this procedure even in the case when installed on Windows 7 64 bit error occurs ** Installation ended prematurely Because of an error **. 52 52 __Only for Windows 7: __ 53 53 ... ... @@ -67,3 +67,4 @@ 67 67 1. You'll see a message that says "DllRegisterServer in C: \ Windows \ System32 \ vbscript.dll succeeded." Then click OK. 68 68 1. Close the Command Prompt and restart the computer. 69 69 1. By now, the installation was done correctly. 64 +