Skip to Content
Last modified by sle0052 on 29.08.2017 12:41
From version 1.1
edited by sle0052
on 25.06.2015 11:02
Change comment: There is no comment for this version
To version 1.2
edited by Denisa Wernerová
on 02.07.2015 09:38
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.sle0052
1 +XWiki.wer022
Content
... ... @@ -1,10 +1,10 @@
1 -**a) **Directly by link at yout e-mail:
1 +**a) **Directly **by link** at yout e-mail:
2 2  
3 3  1. Click on link for reopening and complain about your ticket.
4 4  
5 5  [[[[image:030.gif||style="vertical-align: top;" width="530"]]>>attach:030.gif]]
6 6  
7 -**b) **By web interface:
7 +**b) By web interface:**
8 8  
9 9  1. After processing, the request is moved from open to closed tickets. You can find it by clicking to **Closed tickets** at main menu.
10 10  
... ... @@ -12,9 +12,9 @@
12 12  
13 13  1. If the status is changed to resolved and you want to complain, then click on the Reply link in message which informs you about ticket resolving.
14 14  
15 -[[(% class="wikiattachmentlink wikiattachmentlink wikiattachmentlink" %)[[image:032.gif||style="vertical-align: top;" width="680"]]>>attach:032.gif]](%%)
15 +[[(% class="wikiattachmentlink wikiattachmentlink wikiattachmentlink wikiattachmentlink" %)[[image:032.gif||style="vertical-align: top;" width="680"]]>>attach:032.gif]](%%)
16 16  
17 -1. Change the //status// to **Open**.
17 +1. Change the **status **to **Open**.
18 18  
19 19  [[[[image:033.gif||style="vertical-align: top;" width="680"]]>>attach:033.gif]]
20 20