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Last modified by Denisa Wernerová on 03.08.2023 13:55
From version 2.1
edited by Denisa Wernerová
on 29.08.2017 12:40
Change comment: Copied from xwiki:helpdesk.priloha-printscreen
To version 3.1
edited by Denisa Wernerová
on 03.08.2023 13:55
Change comment: Imported from XAR

Summary

Details

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Content
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2 2  
3 3  1. You can capture window with error message as full screen by key button **Prt Scr** (it is mostly placed at upper right part next to keys Pause/Scroll lock and Num Lock/Cap Lock indicators) or as print of actual (active) window by combination keys **ALT + Prt Scr**.
4 4  
5 -1. After that open eg. **MS Paint**
5 +1. After that open eg. **MS Paint**
6 6  \\**Windows**:
7 - **Start → Programs → Accessories → MS Paint** or press **Winkey+R** **→** write into field **mspaint** and press **Enter**.
7 +**Start → Programs → Accessories → MS Paint** or press **Winkey+R** **→** write into field **mspaint** and press **Enter**.
8 8  Press **Paste **to insert printscreen.
9 9  Press **Paint **and **Save as**.
10 10  Choose file type, the best types are **PNG**,** JPEG **and **GIF**.
11 - **Attachment size for insertion is limited to 3 megabytes!**
12 - (% style="color: rgb(255, 0, 0);" %)(BMP format is not applicable due to large size!)(%%)
11 +**Attachment size for insertion is limited to 3 megabytes!**
12 +(% style="color:#ff0000" %)(BMP format is not applicable due to large size!)(%%)
13 13  Enter name of file and press **Save**.
14 +\\[[[[image:101.gif||style="vertical-align:top"]]>>attach:101.gif]]
14 14  
15 -[[[[image:101.gif||style="vertical-align: top;" width="680"]]>>attach:101.gif]]
16 -
17 17  1. Into the field** Attach file** by button **Search** append saved file with error message and after that enter ticket by button **Create ticket**.
18 -
19 -[[[[image:01.gif||alt="013.gif" style="vertical-align: top;" width="680"]]>>attach:01.gif]]
17 +\\[[[[image:01.gif||alt="013.gif" style="vertical-align:top"]]>>attach:01.gif]]