Wiki source code of Přidání dodatečných informací k požadavku
Last modified by Denisa Wernerová on 03.08.2023 13:55
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| author | version | line-number | content |
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12.1 | 1 | You can add information to your ticket. |
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2.1 | 2 | |
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12.1 | 3 | **a) **Directly **by link** at yout e-mail: |
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2.1 | 4 | |
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12.1 | 5 | 1. Click on link for adding information into your ticket. |
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| 7 | [[[[image:01.gif||alt="041.gif" style="vertical-align:top"]]>>attach:01.gif]] | ||
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6.2 | 8 | |
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12.1 | 9 | **b)** **By web interface:** |
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6.2 | 10 | |
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12.1 | 11 | 1. Display ticket details and click on **Reply** |
| 12 | \\[[[[image:02.gif||alt="042.gif" style="vertical-align:top"]]>>attach:02.gif]] | ||
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6.2 | 13 | |
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12.1 | 14 | 1. Write information into the form. |
| 15 | \\[[[[image:03.gif||alt="043.gif" style="vertical-align:top"]]>>attach:03.gif]] | ||
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6.2 | 16 | |
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12.1 | 17 | 1. Added information are in ticket details. |
| 18 | \\[[[[image:04.gif||alt="044.gif" style="vertical-align:top"]]>>attach:04.gif]] |