Last modified by Denisa Wernerová on 03.08.2023 13:55
From version 2.1
edited by sle0052
on 29.08.2017 12:40
Change comment: Copied from xwiki:helpdesk.pridani-info
To version 3.1
edited by Denisa Wernerová
on 03.08.2023 13:55
Change comment: Imported from XAR

Summary

Details

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1 -XWiki.sle0052
1 +XWiki.wer022
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3 3  **a) **Directly **by link** at yout e-mail:
4 4  
5 5  1. Click on link for adding information into your ticket.
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7 -[[[[image:01.gif||alt="041.gif" style="vertical-align: top;" width="420"]]>>attach:01.gif]]
6 +
7 +[[[[image:01.gif||alt="041.gif" style="vertical-align:top"]]>>attach:01.gif]]
8 8  
9 9  **b)** **By web interface:**
10 10  
11 11  1. Display ticket details and click on **Reply**
12 +\\[[[[image:02.gif||alt="042.gif" style="vertical-align:top"]]>>attach:02.gif]]
12 12  
13 -[[[[image:02.gif||alt="042.gif" style="vertical-align: top;" width="680"]]>>attach:02.gif]]
14 -
15 15  1. Write information into the form.
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16 16  
17 -[[[[image:03.gif||alt="043.gif" style="vertical-align: top;" width="680"]]>>attach:03.gif]]
18 -
19 19  1. Added information are in ticket details.
20 -
21 -[[[[image:04.gif||alt="044.gif" style="vertical-align: top;" width="680"]]>>attach:04.gif]]
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