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Last modified by Denisa Wernerová on 03.08.2023 13:55
From version 2.1
edited by sle0052
on 29.08.2017 12:40
Change comment: Copied from xwiki:helpdesk.pridani-info
To version 1.1
edited by sle0052
on 25.06.2015 10:54
Change comment: There is no comment for this version

Summary

Details

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Content
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1 1  You can add information to your ticket.
2 2  
3 -**a) **Directly **by link** at yout e-mail:
3 +**a) **Directly by link at yout e-mail:
4 4  
5 5  1. Click on link for adding information into your ticket.
6 6  
7 -[[[[image:01.gif||alt="041.gif" style="vertical-align: top;" width="420"]]>>attach:01.gif]]
7 +[[[[image:041.gif||style="vertical-align: top;" width="530"]]>>attach:041.gif]]
8 8  
9 -**b)** **By web interface:**
9 +**b)** By web interface:
10 10  
11 11  1. Display ticket details and click on **Reply**
12 12  
13 -[[[[image:02.gif||alt="042.gif" style="vertical-align: top;" width="680"]]>>attach:02.gif]]
13 +[[[[image:042.gif||style="vertical-align: top;" width="680"]]>>attach:042.gif]]
14 14  
15 15  1. Write information into the form.
16 16  
17 -[[[[image:03.gif||alt="043.gif" style="vertical-align: top;" width="680"]]>>attach:03.gif]]
17 +[[[[image:043.gif||style="vertical-align: top;" width="680"]]>>attach:043.gif]]
18 18  
19 19  1. Added information are in ticket details.
20 20  
21 -[[[[image:04.gif||alt="044.gif" style="vertical-align: top;" width="680"]]>>attach:04.gif]]
21 +[[[[image:044.gif||style="vertical-align: top;" width="680"]]>>attach:044.gif]]