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Last modified by sle0052 on 29.08.2017 12:41
From version 1.2
edited by sle0052
on 25.06.2015 09:52
Change comment: There is no comment for this version
To version 3.1
edited by sle0052
on 29.08.2017 12:40
Change comment: Renamed back-links.

Summary

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Title
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1 -Instructions for users: how to enter, monitor and make a complaint to your closed requests
1 +Instructions for users
Content
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1 -In help desk system at address [[https:~~/~~/idesk.vsb.cz/>>url:https://idesk.vsb.cz/]] you can easily enter your requirements, monitor their status and make a complaint, if necessary.
1 +In helpdesk system at address [[https:~~/~~/idesk.vsb.cz/>>url:https://idesk.vsb.cz/]] you can easily enter your requirements, monitor their status and make a complaint, if necessary.
2 2  
3 3  
4 -* [[Language settings >>helpdesk.jazyk]]
4 +* [[Language settings >>helpdesk.idesk-navod.jazyk.WebHome]]
5 5  * [[Sign on >>helpdesk.prihlaseni]]
6 6  * [[New ticket - Entering your ticket >>helpdesk.novy-pozadavek]]
7 7  * [[Attachment error message (printscreen) while adding ticket >>helpdesk.priloha-printscreen]]
8 8  * [[Open tickets >>helpdesk.otevrene-pozadavky]]
9 9  * [[Adding information to ticket >>helpdesk.pridani-info]]
10 -* [[ Closed tickets - complain about your closed ticket >>helpdesk.uzavrene-pozadavky]]
10 +* [[Closed tickets - complain about your closed ticket >>helpdesk.uzavrene-pozadavky]]
11 11  * [[Logout >>helpdesk.odhlaseni]]