Changes for page Otevřené požadavky

Last modified by Denisa Wernerová on 03.08.2023 13:55
From version 3.1
edited by Denisa Wernerová
on 03.08.2023 13:55
Change comment: Imported from XAR
To version 2.1
edited by sle0052
on 29.08.2017 12:40
Change comment: Copied from xwiki:helpdesk.otevrene-pozadavky

Summary

Details

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1 1  1. You can see your tickets when you click to **Open tickets** in main menu. Details of each ticket you can see, when you click to the name of ticket (Subject).
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4 4  1. At ticket details is Status which ticket has
5 5  
6 6  * **New **- nobody takes care about ticket, owner is Nobody.
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9 9  * **Resolved **- ticket has been resolved.
10 10  * **Rejected **- ticket has been rejected (unauthorized ticket, unsupported service etc.).Time stamps about Creation, Close and Update.
11 11  Changes history in ticket - who, when, change description.
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