Wiki source code of Reset hesla
Last modified by on 02.04.2020 21:22
Show last authors
| 1 | If you forget your password or if your password is **blocked**, you can (against to verify your staff / student cards) reset your password to default value at the following locations: |
| 2 | |
| 3 | After reset your password it is necessary to change the default value to a new password - [[here>>url:http://innet.vsb.cz/en/personal-agenda/my-account/change-password/]]. When you change your password, it will remain throughout the period of validity. In case of need please contact us via [[web form>>url:http://www.vsb.cz/cs/contact-form]]. |
| 4 | |
| 5 | (Default password: When your acount is created, you have to go to study department of your faculty where you obtain a default unified/LDAP/IDM/academic password.) |
| 6 | |
| 7 | |
| 8 | == Password may be reseted at this workplaces: == |
| 9 | |
| 10 | **Ostrava:** |
| 11 | |
| 12 | ((( |
| 13 | * (% style="font-size:14px" %)On [[card centre>>url:http://www.vsb.cz/9870/en/card-center]] on the ground floor of Building **A - A 148**,** A 149**, **Ostrava-Poruba**. |
| 14 | * (% style="font-size:14px" %)In circulating department of the [[Central Library>>url:http://knihovna.vsb.cz/en/index.htm]] (building **NK**), **Ostrava-Poruba**. |
| 15 | * (% style="font-size:14px" %)In the Central Library office on the **FBI Ostrava-Výškovice**, ul.Lumírova. |
| 16 | * (% style="font-size:14px" %)In the Central Library office on **EkF Ostrava 1**, ul.Sokolská. |
| 17 | * (% style="font-size:14px" %)In the classroom PC Pavilion (PCP) on the campus of VSB-TUO Building **D** (on the ground floor behind lodge), **Ostrava-Poruba**. |
| 18 | * (% style="font-size:14px" %)The **FAST** - (%%)Computer Technology Unit(% style="font-size:14px" %), L. Podéště 1875, **Ostrava-Poruba, A 207**,(%%) Pavlína Vrzalová. |
| 19 | * (% style="font-size:14px" %)The **HGF **in the **J - 430a room**, **Ostrava-Poruba**. University administrators SW, Drahomira Kodymová. |
| 20 | ))) |
| 21 | |
| 22 | **On the remote workplaces:** |
| 23 | |
| 24 | ((( |
| 25 | * (% style="font-size:14px" %)In the workplace **HGF** in **Most**, Study department **K506**. |
| 26 | ))) |
| 27 | |
| 28 | == Procedure when exhaustion of all valid attempts to change passwords - write us via web form == |
| 29 | |
| 30 | If account isn't blocked, you remember your password and so it was only expiration of the password expiration period (similarly when opening your account you have several valid attempts to change password and after their exhaustion you won't be allowed to log on), then you can contact in writing or by phone following workplace: |
| 31 | |
| 32 | * You can't log into the mail and you want to write us? Use [[web form>>url:http://www.vsb.cz/cs/contact-form]]. |
| 33 | * You can contact [[Helpdesk CIT workplace>>doc:helpdesk.WebHome]] via [[web interface>>url:https://idesk.vsb.cz/]] or by calling on 5666. |
| 34 | * You can also come to [[administor of your department/faculty>>url:https://innet.vsb.cz/cs/osobni-agenda/pomoc/technicke-kontakty/]], who can reset your password after verification of your identity similarly as the card center. |
| 35 | |
| 36 | |
| 37 | **Why personal presence is needed?** |
| 38 | |
| 39 | In password reset your **personal presence** is needed for check your identity. This is a way how to prevent your account against abuse or unauthorized access. It is impossible to reset your password remotely and without a identity check. |