Listing of commands - verify the connection to the University network

Last modified by sle0052 on 08.07.2015 10:35

In some cases it's suitable to send listings of these commands to technicians for better diagnosis:

  • ipconfig /all
  • arp -a
  • route print
  1. In Windows 8 press WinKey+R and enter command cmd.
     In Windows 7 open the Start Menu and type cmd in search box. Press Enter or click the mouse on the cmd searched.
     In Windows XP go via StartRun → to the field Open enter cmd

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  2. Type command ipconfig /all
     Click on icon in the left upper corner and choose Edit → Choose all
     Then click on the icon again and choose Edit → Copy


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  3. Copied text enter (CTRL+V) to the notepad (Start → All programs  → Accessories  → Notepad) or application Word, OpenOffice and save the document.
     
  4. Type command arp -a and save the listing by same procedure as above..

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  5. Type command route print and save the listing by same procedure as above.

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  6. You can send the saved listings via web interface similarly to the screenshots see in Annex - slide of the screen (printscreen) or Adding the additional information to request.